International Journal of Services, Technology and Management

Aims & Scope

IJSTM addresses services innovation, services technologies and management, as well as the role of the supply chain, logistics and other related topics. Services cover a wide range of operations and functions, such as human aspects of healthcare, and technological aspects of public services design and management, as well as services provided by the manufacturing sector, information services and the associated cultural, ethical, legal and political aspects; electronic commerce; globalisation in services; and market innovations in services etc. Topics covered include Services technology, management and technology management: policy, strategic and operational issues Services and innovation Information technology and communication in services, e-commerce Supply chain management New developments in marketing and retailing Human resources and development in services Customer care TQM, services quality Distribution and logistics Ecologically driven services Economics of services Services in society, ethics and culture Technology related to tourism services and transport Technology serving scientific research and high-tech industry Medical, recreational and health tourism

A twelfth criterion — whether APC fees are clearly disclosed — is not scored here; it is left out of the total rather than counted as a failure. Publication charges appear in the metrics card above.

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Source: OpenAlex · Each year’s green bar = citations earned by that year’s papers, counted to date — so recent years look lower simply because their papers haven’t had time to be cited yet.

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Subject Classification