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International Journal of Services, Technology and Management

Inderscience Enterprises Ltd · United Kingdom · Est. 1999

ISSN1460-6720eISSN1741-525X

SJR Q4✓ WOS ESCI✓ Scopus / SJR

/ 100

Established

PubScope credibility score from verifiable indexing & ethics signals

Score Breakdown

◆ WoS ESCI56

✓ Corroboration (2 more)+12

Total68

Level data: Norwegian Register (HK-dir), NLOD 2.0. · Third-party records · how this is calculated · Report an error →

⚡ Speed vs Prestige

How does this journal balance review speed with impact level?

Publication speed: not measurable

publisher doesn’t disclose per-article submission dates — we never estimate

SJR Rank

Bottom 25%

Impact Factor & Quartile · Web of Science (JCR)

✓ Indexed in the Web of Science Core Collection (ESCI) — Clarivate publishes an official Journal Impact Factor and JCR quartile for this journal.

See the official Impact Factor & quartile on the journal’s page ↗

The Impact Factor & JCR quartile are licensed by Clarivate — we link you to the official source instead of reprinting a number that can go out of date. Open metrics below: SCImago Q4 · Scopus CiteScore 0.9. Source: Clarivate Journal Citation Reports.

SJR Scorei

0.15

H-Indexi

CiteScorei

0.9

SNIPi

0.162

Total Worksi

899

Total Citationsi

6,207

2yr Mean Citednessi

0.26

Open Impact Factor alternative

Aims & Scope

IJSTM addresses services innovation, services technologies and management, as well as the role of the supply chain, logistics and other related topics. Services cover a wide range of operations and functions, such as human aspects of healthcare, and technological aspects of public services design and management, as well as services provided by the manufacturing sector, information services and the associated cultural, ethical, legal and political aspects; electronic commerce; globalisation in services; and market innovations in services etc. Topics covered include Services technology, management and technology management: policy, strategic and operational issues Services and innovation Information technology and communication in services, e-commerce Supply chain management New developments in marketing and retailing Human resources and development in services Customer care TQM, services quality Distribution and logistics Ecologically driven services Economics of services Services in society, ethics and culture Technology related to tourism services and transport Technology serving scientific research and high-tech industry Medical, recreational and health tourism

General Information

Country / RegionUnited Kingdom

Primary LanguageEnglish

1st Year Published1999

Frequency4 issues per year

StatusActive (last: 2025)

Total Publications899

Publisher OrgInderscience Publishers

Visit Journal Website

Submission Info

Peer Reviewdouble-blind review

Review Time—

Acceptance Rate—

OA License—

OA Rate—

Ethics & Quality

COPE Member✗ No

OASPA Member✗ No

Not on Predatory Lists✓ Yes

Think.Check.Submit Compliance

thinkchecksubmit.org

7/12 · 58%

✅

Do you know the journal / publisher?

Inderscience Enterprises Ltd

✅

Does the journal have a website?

✓ Linked

✅

Is the ISSN verified?

1460-6720 / 1741-525X

✅

Indexed in a trusted database?

WoS, Scopus

✅

Peer review process documented?

double-blind review

❌

Follows ethical publishing standards (COPE)?

N/A

❌

APC fees clearly disclosed?

N/A

✅

Not on predatory/blacklists?

✓ Clean

❌

Long-term digital preservation?

N/A

❌

Plagiarism detection in place?

N/A

❌

Listed in DOAJ (verified OA)?

N/A

✅

Primary language documented?

English

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Publication & Citation Trend

Articles published

Citations received

2019

134

2020

2021

2022

2023

2024

2025

2026

Source: OpenAlex · Each year’s green bar = citations earned by that year’s papers, counted to date — so recent years look lower simply because their papers haven’t had time to be cited yet.

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Computer Science ApplicationsQ4

E-learningQ4

Engineering (miscellaneous)Q4

MarketingQ4

Strategy and ManagementQ4

Subject Classification

Web of Science Categories

Management

Scopus Categories

E-learningComputer Science ApplicationsStrategy and ManagementEngineering (miscellaneous)Marketing

Research Topics (OpenAlex)

Customer Service Quality and LoyaltyTechnology Adoption and User BehaviourDigital Marketing and Social MediaInnovation and Knowledge ManagementService and Product InnovationOutsourcing and Supply Chain ManagementQuality and Supply ManagementService-Oriented Architecture and Web ServicesConsumer Retail Behavior StudiesDiverse Aspects of Tourism Research

Frequently asked questions about International Journal of Services, Technology and Management

Is International Journal of Services, Technology and Management a predatory journal?

PubScope has no integrity flags on record for International Journal of Services, Technology and Management: it is indexed in Web of Science, Scopus, and is not on DOAJ's withdrawn list. Its PubScope Trust Score is 68/100. Indexing is a transparency signal, not a guarantee — always confirm fit and policies before submitting.

What is the impact factor of International Journal of Services, Technology and Management?

International Journal of Services, Technology and Management is indexed in the Web of Science Core Collection, so Clarivate publishes an official Journal Impact Factor for it (since the 2023 Journal Citation Reports, every Core Collection journal — including Arts & Humanities and Emerging Sources titles — receives one). PubScope links to Clarivate's official source rather than reprinting the number, which can be out of date. As an open alternative, its Scopus CiteScore is 0.9.

Is International Journal of Services, Technology and Management indexed in Scopus and Web of Science?

International Journal of Services, Technology and Management is indexed in Web of Science, Scopus.