The journal publishes research on operations management, supply chain management, and service quality across various industries. Articles focus on topics such as Industry 4.0 and 5.0, production control systems, inventory management, and the impact of digital technologies on service delivery and customer satisfaction. The scope also includes studies on sustainability, risk management, and productivity within business and organizational contexts.
Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.
Publication & Citation Trend
Articles published
Times cited
2019
2020
2021
2022
2023
2024
2025
2026
Source: OpenAlex · Note: citations accumulate over time so older years appear higher
SJR Quartile by Discipline
Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.
Industrial and Manufacturing EngineeringQ3
Management of Technology and InnovationQ4
Management Science and Operations ResearchQ4
Subject Classification
Scopus Categories
Industrial and Manufacturing EngineeringManagement of Technology and InnovationManagement Science and Operations Research
Research Topics (OpenAlex)
Quality and Supply ManagementCustomer Service Quality and LoyaltySustainable Supply Chain ManagementSupply Chain Resilience and Risk ManagementAdvanced Manufacturing and Logistics OptimizationSupply Chain and Inventory ManagementOutsourcing and Supply Chain ManagementScheduling and Optimization AlgorithmsTechnology Adoption and User BehaviourConsumer Retail Behavior Studies