Home›Search›International Journal of Information Systems in the Service Sector

International Journal of Information Systems in the Service Sector

IGI Global Publishing · United States · Est. 2009

ISSN1935-5688eISSN1935-5696

SJR Q3✓ WOS ESCI✓ Scopus / SJR

/ 100

High Risk

Score Breakdown

✓ WoS ESCI+10

✓ Scopus Q3+12

Total22

Journal Impact Factor

This journal is indexed in Web of Science (JCR) and has an official Journal Impact Factor. View on Clarivate Master Journal List ↗

SJR Score

0.235

H-Index

SNIP

0.223

Total Works

408

Total Citations

2,269

2yr Mean Citedness

0.73

Free JIF alternative

Aims & Scope✦ Inferred from recent articles

The journal focuses on the application of information systems and digital technologies within the service sector. This includes research on digital transformation, artificial intelligence, big data analytics, blockchain, and e-commerce, examining their impact on operational efficiency, customer experience, and business model optimization. Specific areas of interest are financial services, retail, logistics, community services, government services, artistic design, tourism, and hospitality.

AI-summarised from recent articles · verify on the publisher page

⚡ Speed vs Prestige

How does this journal balance review speed with impact level?

SJR Rank

Top 75% in field

General Information

Country / RegionUnited States

Primary LanguageEnglish

1st Year Published2009

Annual Volume~ 4 articles / year

StatusActive (last: 2026)

Total Publications408

Publisher OrgIGI Global

Submission Info

Peer Review—

Review Time—

Acceptance Rate—

OA License—

OA Rate—

Ethics & Quality

COPE Member✗ No

OASPA Member✗ No

Not on Predatory Lists✓ Yes

Think.Check.Submit Compliance

thinkchecksubmit.org

5/12 · 42%

✅

Do you know the journal / publisher?

IGI Global Publishing

❌

Does the journal have a website?

No URL

✅

Is the ISSN verified?

1935-5688 / 1935-5696

✅

Indexed in a trusted database?

Scopus

❌

Peer review process documented?

N/A

❌

Follows ethical publishing standards (COPE)?

N/A

❌

APC fees clearly disclosed?

N/A

✅

Not on predatory/blacklists?

✓ Clean

❌

Long-term digital preservation?

N/A

❌

Plagiarism detection in place?

N/A

❌

Listed in DOAJ (verified OA)?

N/A

✅

Primary language documented?

English

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Publication & Citation Trend

Articles published

Times cited

2019

2020

2021

2022

2023

2024

2025

2026

Source: OpenAlex · Note: citations accumulate over time so older years appear higher

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Information SystemsQ3

Information Systems and ManagementQ3

Management Information SystemsQ3

Strategy and ManagementQ3

Management Science and Operations ResearchQ4

Subject Classification

Web of Science Categories

Computer Science, Information Systems

Scopus Categories

Information Systems and ManagementInformation SystemsManagement Science and Operations ResearchStrategy and ManagementManagement Information Systems

Research Topics (OpenAlex)

Technology Adoption and User BehaviourDigital Marketing and Social MediaCustomer Service Quality and LoyaltyService-Oriented Architecture and Web ServicesService and Product InnovationConsumer Retail Behavior StudiesBig Data and Business IntelligenceInformation Technology Governance and StrategyBusiness Process Modeling and AnalysisKnowledge Management and Sharing