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International Journal of Information Systems in the Service Sector

IGI Global Publishing · United States · Est. 2009

ISSN1935-5688eISSN1935-5696

SJR Q3✓ WOS ESCI✓ Scopus / SJR

Impact Factor & Quartile · Web of Science (JCR)

✓ Indexed in the Web of Science Core Collection (ESCI) — Clarivate publishes an official Journal Impact Factor and JCR quartile for this journal.

Find the journal’s official page ↗Open the official JCR record on Clarivate ↗

The Impact Factor & JCR quartile are licensed by Clarivate — we link you to the official source instead of reprinting a number that can go out of date. Open metrics below: SCImago Q3. Source: Clarivate Journal Citation Reports.

📊 Standing in its field

Where this journal ranks among others in the same subject area.

SJR · Scopus

Top 75% in field

Clarivate’s JCR quartile is a separate ranking and may differ

SJR Scorei

0.188

H-Indexi

SNIPi

0.223

Total Worksi

408

Total Citationsi

2,269

2yr Mean Citednessi

0.73

Open Impact Factor alternative

Aims & Scope

Subject areas: Computer Science, Information Systems; Information Systems and Management; Information Systems; Management Information Systems; Management Science and Operations Research; Strategy and Management.

General Information

Country / RegionUnited States

Primary LanguageEnglish

1st Year Published2009

Annual Volume~ 4 articles / year

StatusActive (last: 2026)

Total Publications408

Publisher OrgIGI Global

Submission Info

Peer Review—

OA License—

OA Rate—

Ethics & Quality

COPE Member✗ No

OASPA Member✗ No

Not on Predatory Lists✓ Yes

Think.Check.Submit Compliance

thinkchecksubmit.org

5/11 · 45%

✅

Do you know the journal / publisher?

IGI Global Publishing

❌

Does the journal have a website?

No URL

✅

Is the ISSN verified?

1935-5688 / 1935-5696

✅

Indexed in a trusted database?

WoS, Scopus

❌

Peer review process documented?

N/A

❌

Follows ethical publishing standards (COPE)?

N/A

✅

Not on predatory/blacklists?

✓ Clean

❌

Long-term digital preservation?

N/A

❌

Plagiarism detection in place?

N/A

❌

Listed in DOAJ (verified OA)?

N/A

✅

Primary language documented?

English

A twelfth criterion — whether APC fees are clearly disclosed — is not scored here; it is left out of the total rather than counted as a failure. Publication charges appear in the metrics card above.

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Publication & Citation Trend

Articles published

Citations received

134

2019

124

2020

138

2021

118

2022

2023

2024

2025

2026

Source: OpenAlex · Each year’s green bar = citations earned by that year’s papers, counted to date — so recent years look lower simply because their papers haven’t had time to be cited yet.

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Information Systems and ManagementQ3

Information SystemsQ4

Management Information SystemsQ4

Management Science and Operations ResearchQ4

Strategy and ManagementQ4

Subject Classification

Web of Science Categories

Computer Science, Information Systems

Scopus Categories

Information Systems and ManagementInformation SystemsManagement Science and Operations ResearchStrategy and ManagementManagement Information Systems

Research Topics (OpenAlex)

Technology Adoption and User BehaviourDigital Marketing and Social MediaCustomer Service Quality and LoyaltyService-Oriented Architecture and Web ServicesService and Product InnovationConsumer Retail Behavior StudiesBig Data and Business IntelligenceInformation Technology Governance and StrategyBusiness Process Modeling and AnalysisKnowledge Management and Sharing

Frequently asked questions about International Journal of Information Systems in the Service Sector

Is International Journal of Information Systems in the Service Sector a predatory journal?

PubScope has no integrity flags on record for International Journal of Information Systems in the Service Sector: it is indexed in Web of Science, Scopus, and is not on DOAJ's withdrawn list. Indexing is a transparency signal, not a guarantee — always confirm fit and policies before submitting.

What is the impact factor of International Journal of Information Systems in the Service Sector?

International Journal of Information Systems in the Service Sector is indexed in the Web of Science Core Collection, so Clarivate publishes an official Journal Impact Factor for it (since the 2023 Journal Citation Reports, every Core Collection journal — including Arts & Humanities and Emerging Sources titles — receives one). PubScope links to Clarivate's official source rather than reprinting the number, which can be out of date. Its open 2-year mean citedness is 0.73.

Is International Journal of Information Systems in the Service Sector indexed in Scopus and Web of Science?

International Journal of Information Systems in the Service Sector is indexed in Web of Science, Scopus.