Cornell Hospitality Quarterly
SAGE Publications Inc. · United States · Est. 2008
Aims & Scope✦ Inferred from recent articles
This journal explores the intersection of technology, particularly artificial intelligence and robotics, with the hospitality and tourism industry. It examines consumer behavior, guest experiences, and managerial implications related to automation, AI transparency, and human-robot interaction. The scope also includes organizational resilience, environmental, social, and governance (ESG) policies, dynamic pricing, and internationalization strategies within hospitality firms. Additionally, it investigates employee experiences, workplace dynamics, and the impact of service innovations and promotions on firm performance.
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