This journal publishes research on various aspects of the hospitality industry, with a focus on consumer behavior, service management, and the impact of technology. Articles explore topics such as electronic word-of-mouth, robotic services, virtual influencers, and artificial intelligence in customer interactions. The journal also examines sustainability practices, brand communication, and employee well-being within hospitality settings.
Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.
Publication & Citation Trend
Articles published
Times cited
2019
2020
2021
2022
2023
2024
2025
2026
Source: OpenAlex · Note: citations accumulate over time so older years appear higher
SJR Quartile by Discipline
Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.
Tourism, Leisure and Hospitality ManagementQ1
Subject Classification
Web of Science Categories
Hospitality, Leisure, Sport & TourismManagement
Scopus Categories
Tourism, Leisure and Hospitality Management
Research Topics (OpenAlex)
Customer Service Quality and LoyaltyDigital Marketing and Social MediaDiverse Aspects of Tourism ResearchJob Satisfaction and Organizational BehaviorConsumer Behavior in Brand Consumption and Identification