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Services Marketing Quarterly

Taylor and Francis Ltd. · United Kingdom · Est. 1985

ISSN1533-2977

SJR Q3✓ WOS ESCI✓ Scopus / SJR

/ 100

High Risk

Score Breakdown

✓ WoS ESCI+10

✓ Scopus Q3+12

Total22

Journal Impact Factor

This journal is indexed in Web of Science (JCR) and has an official Journal Impact Factor. View the current value on the journal’s page ↗

SJR Score

0.371

H-Index

CiteScore

View ↗

Scopus metric · on the journal’s page

SNIP

0.558

Total Works

1,217

Total Citations

10,493

2yr Mean Citedness

1.73

Free JIF alternative

Retractions

Source: Retraction Watch

Aims & Scope✦ Compiled from public sources

Services Marketing Quarterly presents conceptual/theoretical and empirical articles addressing issues faced by service marketers. It highlights the application of services marketing theories to real-world problems and is directed at academicians and practitioners involved in the development and application of services marketing concepts across various industries.

AI-compiled from public web sources · verify on publisher page →

⚡ Speed vs Prestige

How does this journal balance review speed with impact level?

SJR Rank

Top 75% in field

General Information

Country / RegionUnited Kingdom

Primary LanguageEnglish

1st Year Published1985

Annual Volume~ 22 articles / year

StatusActive (last: 2026)

Total Publications1,217

Publisher OrgTaylor & Francis

Visit Journal Website

Submission Info

Peer Review—

Review Time—

Acceptance Rate—

OA License—

OA Rate—

Ethics & Quality

COPE Member✗ No

OASPA Member✗ No

Not on Predatory Lists✓ Yes

Think.Check.Submit Compliance

thinkchecksubmit.org

6/12 · 50%

✅

Do you know the journal / publisher?

Taylor and Francis Ltd.

✅

Does the journal have a website?

✓ Linked

✅

Is the ISSN verified?

1533-2977

✅

Indexed in a trusted database?

Scopus

❌

Peer review process documented?

N/A

❌

Follows ethical publishing standards (COPE)?

N/A

❌

APC fees clearly disclosed?

N/A

✅

Not on predatory/blacklists?

✓ Clean

❌

Long-term digital preservation?

N/A

❌

Plagiarism detection in place?

N/A

❌

Listed in DOAJ (verified OA)?

N/A

✅

Primary language documented?

English

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Publication & Citation Trend

Articles published

Times cited

2019

2020

2021

2022

2023

2024

2025

2026

Source: OpenAlex · Note: citations accumulate over time so older years appear higher

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Business, Management and Accounting (miscellaneous)Q3

Subject Classification

Web of Science Categories

Business

Scopus Categories

Business, Management and Accounting (miscellaneous)

Research Topics (OpenAlex)

Customer Service Quality and LoyaltyConsumer Behavior in Brand Consumption and IdentificationDigital Marketing and Social MediaConsumer Retail Behavior StudiesTechnology Adoption and User BehaviourHuman auditory perception and evaluationDiverse Scientific and Economic StudiesMarketing and Advertising StrategiesManagement and Marketing EducationService and Product Innovation