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Service Industries Journal

Taylor and Francis Ltd. · United Kingdom · Est. 1983

ISSN1743-9507

SJR Q1✓ WOS SSCI✓ Scopus / SJR

/ 100

Medium Risk

Score Breakdown

✓ WoS SCIE/SSCI+25

✓ Scopus Q1+25

Total50

Journal Impact Factor

This journal is indexed in Web of Science (JCR) and has an official Journal Impact Factor. View the current value on the journal’s page ↗

SJR Score

2.033

H-Index

124

CiteScore

View ↗

Scopus metric · on the journal’s page

SNIP

1.861

Total Works

3,090

Total Citations

88,536

2yr Mean Citedness

7.95

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Aims & Scope✦ Compiled from public sources

The Service Industries Journal aims to improve knowledge of the services sector, service firms, and their effective management. It publishes articles examining topics such as customer satisfaction as a corporate objective in retail banking and the cultural changes required to achieve it.

AI-compiled from public web sources · verify on publisher page →

⚡ Speed vs Prestige

How does this journal balance review speed with impact level?

SJR Rank

Top 25% in field

General Information

Country / RegionUnited Kingdom

Primary LanguageEnglish

1st Year Published1983

Annual Volume~ 43 articles / year

StatusActive (last: 2026)

Total Publications3,090

Publisher OrgTaylor & Francis

Visit Journal Website

Submission Info

Peer Review—

Review Time—

Acceptance Rate—

OA License—

OA Rate—

Ethics & Quality

COPE Member✗ No

OASPA Member✗ No

Not on Predatory Lists✓ Yes

Think.Check.Submit Compliance

thinkchecksubmit.org

6/12 · 50%

✅

Do you know the journal / publisher?

Taylor and Francis Ltd.

✅

Does the journal have a website?

✓ Linked

✅

Is the ISSN verified?

1743-9507

✅

Indexed in a trusted database?

Scopus

❌

Peer review process documented?

N/A

❌

Follows ethical publishing standards (COPE)?

N/A

❌

APC fees clearly disclosed?

N/A

✅

Not on predatory/blacklists?

✓ Clean

❌

Long-term digital preservation?

N/A

❌

Plagiarism detection in place?

N/A

❌

Listed in DOAJ (verified OA)?

N/A

✅

Primary language documented?

English

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Publication & Citation Trend

Articles published

Times cited

2019

2020

2021

2022

2023

2024

2025

2026

Source: OpenAlex · Note: citations accumulate over time so older years appear higher

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Management of Technology and InnovationQ1

Strategy and ManagementQ1

Subject Classification

Web of Science Categories

Management

Scopus Categories

Management of Technology and InnovationStrategy and Management

Research Topics (OpenAlex)

Customer Service Quality and LoyaltyConsumer Retail Behavior StudiesDigital Marketing and Social MediaService and Product InnovationConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User BehaviourInnovation and Knowledge ManagementJob Satisfaction and Organizational BehaviorDiverse Aspects of Tourism ResearchInternational Business and FDI