Service Business is a multidisciplinary journal focusing on advanced business research in the service sector. Addresses both non-profit and profit organizations. Publishes research on developing, implementing, and evaluating business decisions and strategies. Examines theoretical and managerial implications of current research. Explores future research opportunities in the service sector.
⚡ Speed vs Prestige
How does this journal balance review speed with impact level?
Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.
Publication & Citation Trend
Articles published
Times cited
2019
2020
2021
2022
2023
2024
2025
2026
Source: OpenAlex · Note: citations accumulate over time so older years appear higher
SJR Quartile by Discipline
Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.
Business and International ManagementQ1
Strategy and ManagementQ1
Subject Classification
Web of Science Categories
BusinessManagement
Scopus Categories
Strategy and ManagementBusiness and International Management
Research Topics (OpenAlex)
Customer Service Quality and LoyaltyDigital Marketing and Social MediaTechnology Adoption and User BehaviourService and Product InnovationConsumer Retail Behavior StudiesConsumer Behavior in Brand Consumption and IdentificationJob Satisfaction and Organizational BehaviorInnovation and Knowledge ManagementDiverse Aspects of Tourism ResearchSharing Economy and Platforms