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Service Business

Springer Verlag · Germany · Est. 2006

ISSN1862-8508

SJR Q1✓ WOS SSCI✓ Scopus / SJR

Impact Factor & Quartile · Web of Science (JCR)

✓ Indexed in the Web of Science Core Collection (SSCI) — Clarivate publishes an official Journal Impact Factor and JCR quartile for this journal.

See the official Impact Factor & quartile on the journal’s page ↗

The Impact Factor & JCR quartile are licensed by Clarivate — we link you to the official source instead of reprinting a number that can go out of date. Open metrics below: SCImago Q1. Source: Clarivate Journal Citation Reports.

📊 Standing in its field

Where this journal ranks among others in the same subject area.

SJR · Scopus

Top 25% in field

Clarivate’s JCR quartile is a separate ranking and may differ

SJR Scorei

1.091

H-Indexi

SNIPi

1.118

Total Worksi

599

Total Citationsi

17,021

2yr Mean Citednessi

3.40

Open Impact Factor alternative

Aims & Scope

Service Business is a multidisciplinary journal focusing on advanced business research in the service sector. Addresses both non-profit and profit organizations. Publishes research on developing, implementing, and evaluating business decisions and strategies. Examines theoretical and managerial implications of current research. Explores future research opportunities in the service sector.

General Information

Country / RegionGermany

Primary LanguageEnglish

1st Year Published2006

Annual Volume~ 27 articles / year

StatusActive (last: 2026)

Total Publications599

Publisher OrgSpringer Science+Business Media

Visit Journal Website

Submission Info

Peer Review—

OA License—

OA Rate—

Ethics & Quality

COPE Member✗ No

OASPA Member✗ No

Not on Predatory Lists✓ Yes

Think.Check.Submit Compliance

thinkchecksubmit.org

6/11 · 55%

✅

Do you know the journal / publisher?

Springer Verlag

✅

Does the journal have a website?

✓ Linked

✅

Is the ISSN verified?

1862-8508

✅

Indexed in a trusted database?

WoS, Scopus

❌

Peer review process documented?

N/A

❌

Follows ethical publishing standards (COPE)?

N/A

✅

Not on predatory/blacklists?

✓ Clean

❌

Long-term digital preservation?

N/A

❌

Plagiarism detection in place?

N/A

❌

Listed in DOAJ (verified OA)?

N/A

✅

Primary language documented?

English

A twelfth criterion — whether APC fees are clearly disclosed — is not scored here; it is left out of the total rather than counted as a failure. Publication charges appear in the metrics card above.

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Publication & Citation Trend

Articles published

Citations received

808

2019

899

2020

1.3k

2021

957

2022

588

2023

218

2024

2025

2026

Source: OpenAlex · Each year’s green bar = citations earned by that year’s papers, counted to date — so recent years look lower simply because their papers haven’t had time to be cited yet.

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Business and International ManagementQ1

Strategy and ManagementQ1

Subject Classification

Web of Science Categories

BusinessManagement

Scopus Categories

Strategy and ManagementBusiness and International Management

Research Topics (OpenAlex)

Customer Service Quality and LoyaltyDigital Marketing and Social MediaTechnology Adoption and User BehaviourService and Product InnovationConsumer Retail Behavior StudiesConsumer Behavior in Brand Consumption and IdentificationJob Satisfaction and Organizational BehaviorInnovation and Knowledge ManagementDiverse Aspects of Tourism ResearchSharing Economy and Platforms

Frequently asked questions about Service Business

Is Service Business a predatory journal?

PubScope has no integrity flags on record for Service Business: it is indexed in Web of Science, Scopus, and is not on DOAJ's withdrawn list. Indexing is a transparency signal, not a guarantee — always confirm fit and policies before submitting.

What is the impact factor of Service Business?

Service Business is indexed in the Web of Science Core Collection, so Clarivate publishes an official Journal Impact Factor for it (since the 2023 Journal Citation Reports, every Core Collection journal — including Arts & Humanities and Emerging Sources titles — receives one). PubScope links to Clarivate's official source rather than reprinting the number, which can be out of date. Its open 2-year mean citedness is 3.40.

Is Service Business indexed in Scopus and Web of Science?

Service Business is indexed in Web of Science, Scopus.