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International Journal of Quality and Service Sciences

Emerald Group Publishing Ltd. · United Kingdom · Est. 2008

ISSN1756-6703

SJR Q2✓ WOS ESCI✓ Scopus / SJR

/ 100

High Trust

PubScope credibility score from verifiable indexing & ethics signals

Score Breakdown

◆ Scopus Q266

✓ Corroboration (2 more)+12

Total78

Level data: Norwegian Register (HK-dir), NLOD 2.0. · Third-party records · how this is calculated · Report an error →

⚡ Speed vs Prestige

How does this journal balance review speed with impact level?

Publication speed: not measurable

publisher doesn’t disclose per-article submission dates — we never estimate

SJR Rank

Top 50% in field

Impact Factor & Quartile · Web of Science (JCR)

✓ Indexed in the Web of Science Core Collection (ESCI) — Clarivate publishes an official Journal Impact Factor and JCR quartile for this journal.

Find the journal’s official page ↗Open the official JCR record on Clarivate ↗

The Impact Factor & JCR quartile are licensed by Clarivate — we link you to the official source instead of reprinting a number that can go out of date. Open metrics below: SCImago Q2. Source: Clarivate Journal Citation Reports.

SJR Scorei

0.577

H-Indexi

SNIPi

1.361

Total Worksi

508

Total Citationsi

13,212

2yr Mean Citednessi

3.27

Open Impact Factor alternative

Aims & Scope

Subject areas: Management; Business, Management and Accounting (miscellaneous).

General Information

Country / RegionUnited Kingdom

Primary LanguageEnglish

1st Year Published2008

Annual Volume~ 26 articles / year

StatusActive (last: 2026)

Total Publications508

Publisher OrgEmerald Publishing Limited

Submission Info

Peer Review—

Review Time—

Acceptance Rate—

OA License—

OA Rate—

Ethics & Quality

COPE Member✗ No

OASPA Member✗ No

Not on Predatory Lists✓ Yes

Think.Check.Submit Compliance

thinkchecksubmit.org

6/12 · 50%

✅

Do you know the journal / publisher?

Emerald Group Publishing Ltd.

✅

Does the journal have a website?

✓ Linked

✅

Is the ISSN verified?

1756-6703

✅

Indexed in a trusted database?

WoS, Scopus

❌

Peer review process documented?

N/A

❌

Follows ethical publishing standards (COPE)?

N/A

❌

APC fees clearly disclosed?

N/A

✅

Not on predatory/blacklists?

✓ Clean

❌

Long-term digital preservation?

N/A

❌

Plagiarism detection in place?

N/A

❌

Listed in DOAJ (verified OA)?

N/A

✅

Primary language documented?

English

Based on the Think.Check.Submit framework by DOAJ, COPE & OASPA. All data from verified open sources.

Publication & Citation Trend

Articles published

Citations received

489

2019

869

2020

863

2021

596

2022

280

2023

210

2024

107

2025

2026

Source: OpenAlex · Each year’s green bar = citations earned by that year’s papers, counted to date — so recent years look lower simply because their papers haven’t had time to be cited yet.

SJR Quartile by Discipline

Scimago ranks this journal separately in each subject category — its quartile can differ by discipline.

Business, Management and Accounting (miscellaneous)Q2

Subject Classification

Web of Science Categories

Management

Scopus Categories

Business, Management and Accounting (miscellaneous)

Research Topics (OpenAlex)

Customer Service Quality and LoyaltyQuality and Supply ManagementService and Product InnovationConsumer Retail Behavior StudiesConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User BehaviourDigital Marketing and Social MediaJob Satisfaction and Organizational BehaviorInnovation and Knowledge ManagementQuality and Management Systems

Frequently asked questions about International Journal of Quality and Service Sciences

Is International Journal of Quality and Service Sciences a predatory journal?

PubScope has no integrity flags on record for International Journal of Quality and Service Sciences: it is indexed in Web of Science, Scopus, and is not on DOAJ's withdrawn list. Its PubScope Trust Score is 78/100. Indexing is a transparency signal, not a guarantee — always confirm fit and policies before submitting.

What is the impact factor of International Journal of Quality and Service Sciences?

International Journal of Quality and Service Sciences is indexed in the Web of Science Core Collection, so Clarivate publishes an official Journal Impact Factor for it (since the 2023 Journal Citation Reports, every Core Collection journal — including Arts & Humanities and Emerging Sources titles — receives one). PubScope links to Clarivate's official source rather than reprinting the number, which can be out of date. Its open 2-year mean citedness is 3.27.

Is International Journal of Quality and Service Sciences indexed in Scopus and Web of Science?

International Journal of Quality and Service Sciences is indexed in Web of Science, Scopus.

What is the aims and scope of International Journal of Quality and Service Sciences?